FAQ

Frequently Asked Questions

Everything you need to know about Rivard Cloud’s websites, hosting, care plans and support, answered upfront so there are no surprises.

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Still Have Questions?

Rob answers every message personally, usually within one business day.

Getting Started

Rivard Cloud provides website design, WordPress development, web hosting, business email hosting and ongoing website care. We also help with domain setup, SSL security, backups, performance optimization and support, so your website stays fast, secure and up to date.

Yes. Rivard Cloud is based in Windsor, Ontario and works with local businesses across Windsor-Essex, including Windsor, Tecumseh, Lakeshore, LaSalle, Amherstburg and Kingsville.

Yes. If your current website is outdated, slow or not mobile-friendly, we can rebuild it with a clean modern layout, better performance and improved SEO structure. We can also reduce plugin bloat and fix issues hurting your site’s speed or reliability.

Yes. Website Care plans start at $75/mo and include hosting, updates, backups, monitoring and support. Care Plus and Care Active add monthly edit time. It all starts with a free 15-minute site health check.

Plans & Pricing

Yes. Website plans start at $125/mo (Cloud Starter), $230/mo (Cloud Pro) and $350/mo (Cloud Elite) on a 12-month term, and include your website, hosting, updates and support. One-time builds start at $1,500.

You can request changes anytime. Minor updates of about 15 minutes are included. Larger edits use Content Change Blocks ($95, $175 or $425), used in 15-minute increments and never expiring. Bigger requests like new pages or redesigns are quoted separately so there are no surprises.

Your plan moves to Ongoing Hosting & Care at $75/mo, which keeps hosting, security, backups and minor updates going.

Yes. Refer a business that becomes a paying client and you both receive $100. See the referral program.

Hosting, Email & Support

Yes. Rivard Cloud offers professional email hosting on your own domain (for example you@yourcompany.ca). It gives you a more professional brand image and keeps your business email separate.

Yes. Every Rivard Cloud website is fully responsive, so it looks great on phones, tablets and desktops. Mobile optimization is essential for both user experience and SEO.

Fast hosting optimized for WordPress, an SSL certificate, Cloudflare protection, daily backups, uptime and security monitoring, server-side protections and direct support from Rob.

Rob Rivard, directly. No call centre, no ticket queue and no agency middlemen.

Testimonials

What Local Business Owners Say

Every review below is from a real Windsor-Essex client whose site Rivard Cloud built and manages.

★★★★★

"Rob did an amazing job on a website for my business. Super easy to navigate, really nice layout and design. Rob was really easy to work with, did everything I asked and more. 10 Stars!"

Chris KnightBlacksheep Tattoo & Piercing Studio
★★★★★

"Quality design of website and Rob's an absolute professional to the core. Easy and accessible to contact. Can't see why I'd use anyone else!"

Dean CahillThe Gentleman's Reserve Barber Co
★★★★★

"Rob from Rivard Cloud created my business website and it is beautiful. Rob constantly asked for feedback and tried his absolute hardest to perfect the vision I had. Rob provided quality work at a lower price than the industry standard. I will continue to use Rivard Cloud for all my website needs."

Joe AllenElite Air Duct Cleaning
★★★★★

"Highly recommend Rob for all your website needs! He designed my company website exactly how I wanted it; he was patient, attentive and paid attention to all the small details which I was very particular about! Can't thank him enough!"

Miranda ThomasA Couple Cocktails

Ready For A Website You Never Have To Worry About?

Book a free consultation. Rob will look at where you are, what you need and give you a clear plan and price. No pressure, no jargon.

WindsorTecumsehLakeshoreLaSalleAmherstburgKingsville